GYPPHY

VISA, MasterCard, AMEX, JCB

*If you wish to pay in installments, please select [Credit card payment (Japan domestic/GMO Epsilon)] on the payment screen. Please be sure to also register your email address when registering your customer information. (If only your phone number is registered, the installment payment system cannot be used.)

Amazon pay, Apple pay, etc. *You can easily pay by omitting your name, shipping address, and credit card information without having to enter them.

Payment can be made using Epos Points.

On the payment page, select [EPOS Easy Payment] and proceed to the payment button. You will be redirected to the Epos homepage, where you can choose how to use your points.

■Paidy
It is a deferred payment system that allows you to easily purchase with just your mobile phone number and email address, and then pay at a convenience store, bank transfer, or account transfer at a later date.

*There is no need to enter credit card information.

*Payment processing may not be possible due to technical reasons. In that case, please try another payment method.

We will inform you individually. If you would like to make a bank transfer, please contact us via the inquiry page or official LINE .

If you wish to pay in installments, please select one of the following two options on the payment screen.

① [Credit card payment (in Japan/GMO Epsilon)]
*Credit card payment is required.

②Paidy
*Payment can be made at a convenience store, bank transfer, or account transfer.

Free shipping for orders over ¥10,000 within Japan and overseas.

*If shipping overseas, there is a possibility that customs duties will be paid separately by the customer. Please note.

■Delivery date

In stock: Ships within 3 business days

Out of stock: Ships in 3-5 weeks (made to order)

■For ring engraving

All items are made to order and will be shipped within 3-5 weeks.

*We do not ship on Mondays.

We can ship to any country.

◾️Shipping
Free shipping for orders over ¥10,000 in Japanese yen. Anything less than that will be ¥4,400.

*Customers will be responsible for any customs duties incurred.

If you purchase on our website or in-store and complete the return procedure within one week after the product is shipped, we will accept the return of the product and a full refund. (Example: Product will be shipped on April 1st. If you wish to return the product, please complete the return procedure by April 8th.)

When returning the product, please return all accessories and delivery notes. please. After receiving the product, we will process the refund.

However, please note that we cannot accept returns or exchanges in the following cases.

1.If you use the product.

2.If the size has been repaired or replaced once.

3.Products that have been damaged (including scratches).

4.If accessories (guarantee card, jewelry case, delivery note, etc.) are damaged, lost, or discarded.

5.Semi-custom products (design and ring size) and custom-made products with engravings.

6.If more than one week has passed since the product was shipped.

7.If the purchaser is not the person who purchased the item (however, if it is a gift, please do not worry as we will be eligible for a return or exchange if you provide the name of the purchaser).

8.If you use a coupon other than the LINE friend addition campaign

9.Items purchased from places other than our store, such as flea market sites.

10. Orders from overseas

11. When purchasing at a POPUP STORE or select shop held at a department store, etc.

12. Collaboration products and limited edition products

Also, the following products are basically completely custom made products and are therefore not eligible for return.

・Bridal rings in general
・Platinum material and pink gold (K10/K18) material
・Rings with increased price due to size increase
*However, returns are possible if the item is in stock. Made-to-order products cannot be returned.

*Please note that unless the return is due to our company, shipping and transfer fees (in the case of bank transfer) will be borne by the customer. Also, please note that orders that have been officially accepted cannot be canceled even before they are shipped.

■Step 1. Please use the contact form or LINE to enter your name and the phone number you used when placing your order.

If you purchased at a directly managed store and have a guarantee card, please write the Order #, Product #, and Shipping Date listed on the back.

For customers who purchased by bank transfer, please enter the bank name/branch name/account number of the refund destination.

Please note that we cannot refund if the name of the orderer is different from the name of the orderer.

■Step 2. Returns
After confirming your email, we will contact you with the return address and method, so please return all accessories and delivery notes within the deadline.

Please note that unless the return is due to our company, shipping costs will be borne by the customer.

■Step 3. Refund After checking the returned product, if there are no problems, we will process the refund.

・For bank transfer: After checking the product and if there are no problems, we will process the refund to your designated account within 2 business days.

・If using a credit card: After checking the product, if there is no problem, we will process the refund to the credit card company you used on that day.

Refund timing varies depending on the credit card company, so please contact your credit card company.

*Please note that the transfer fee will be borne by the customer unless the return is due to our company's reasons.

We provide free after-sales service to ensure that our customers are satisfied with their purchase with peace of mind.

Please see below for details.

About after-sales service

All orders are packaged in a way that can be used as a gift. However, a shopping bag for delivery is not included, so if you would like one, please write so in the notes on the cart page when placing your order. You can also contact us separately after placing your order.

For those who are considering a GYPPHY ring but don't know the ring size, we can lend you a ring gauge to measure your finger size free of charge. We will also include the same return envelope, so you will not be responsible for any costs.

If you wish to use this service, please enter your name, phone number, address, and the ring you are considering, andPlease contact us here.